|
|
Post by Stephen on Nov 17, 2021 9:37:34 GMT
Are we any further on with the log in issues???
|
|
|
|
Post by H on Nov 17, 2021 10:14:18 GMT
No and there won't be. I'm sure the admin are not even admin on this page.
It would be working by now
|
|
|
|
Post by Ian on Nov 17, 2021 11:07:57 GMT
Why did I bother  |
|
sam324
New Member
Posts: 6
Likes: 1
|
Post by sam324 on Nov 17, 2021 11:21:47 GMT
What is the issue? Your site or ios security update? Can not log in .
|
|
|
|
Post by Frances on Nov 17, 2021 11:49:45 GMT
Good morning. Any idea when the login issue will be resolved?
|
|
|
|
Post by Praful on Nov 17, 2021 11:53:19 GMT
I can't login ios Phone
Everything is perfect apple id or password
Perfect type but not working why plz check
|
|
|
|
Post by Praful on Nov 17, 2021 11:53:52 GMT
I can't login ios Phone
Everything is perfect apple id or password
Perfect type but not working why plz check
|
|
|
|
Post by Sue on Nov 17, 2021 12:07:22 GMT
I can not login to any account any longer? I use to love this app it was a life saver for us. Please advise.
|
|
|
|
Post by TSG on Nov 17, 2021 12:35:00 GMT
Any update on the login issue?  Thanks. |
|
|
|
Post by Hi on Nov 17, 2021 12:35:35 GMT
Hi, can you advise if the login issues are fixed yet, still unable to get logged on Thanks |
|
|
|
Post by Hi on Nov 17, 2021 12:36:45 GMT
It isn't working for ios phones ,I know the login details is right but then it says unable to log in fix it sooonnnnnn!!!!!
|
|
|
|
Post by MyfourBoys on Nov 17, 2021 13:05:27 GMT
Do you have any updates on the inability to login issue?
|
|
|
|
Post by Pt on Nov 17, 2021 13:36:15 GMT
11/16/2021: we are aware of the login issue, and we are working on it. Will update this page as information becomes available Frequently Asked Questions (FAQs)This may answer some of your questions: If xFi Locator has been working fine, and you now see a message "Failed to retrieve location data from server" - Try to remove saved login and re-enter it back. Can't locate Android device?- If xFi Endpoint is installed and xFi Locator can't find device, make sure the the device is registered and the xFi endpoint shows "Device is registered" message. Also, make sure "Location" service is turned on on the target device where xFi Endpoint is installed. If the Android device can be only located occasionally, do the following on the target Android device that has xFi Endpoint installed:. - Go to Settings/App/xFi Endpoint/Permissions/Location and make sure "Allow all the time" is checked - Go to Settings/App/xFi Endpoint/Mobile data/ and check both"Allow background data usage", "Allow app while Data saver on" - Go to Settings/App/xFi Endpoint/battery and check "Allow background activity" - Go to Settings/App/xFi Endpoint/battery, select "Optimize battery usage", select "all" and make sure that "xFi" is unchecked(off). Can't locate iOS device?- Make sure Find my iPhone is enabled on the target device with the same credential you use to log in to Locator app. Make sure the target device have internet connection. Restart target device if all settings look right but still can't locate. Location of target device is inaccurate?- Without GPS turned on, location of the target device is just approximate and may be way off. You can turn on GPS on target device to get more accurate location but GPS can drain battery quickly, so that may not be an option. The app has no control over the accuracy of the device location. Without GPS, location accuracy just depends on many factors such as how many cell towers in the vicinity, location record of the WIFI router, location determination method used by cellphone carrier, etc. So, just keep in mind that location shown for target devices sometimes can be accurate and sometimes can be off. Need to locate xFi Endpoint device from any device such as iPhone, iPad or a desktop? use this web application at this URL:xfiLocator.comMy target Android device can only be located when it is on Wifi?- Go to settings/Apps/xfi and make sure "Allow background data usage" is checked. What is the FOCUS button for? If there are multiple devices on the same account, the map will automatically zoom into the focused device. |
|
gary2631
New Member
Hi, I've been unable to log in to XiFI, can anyone please tell me when this issue will be fixed?
Posts: 1
Likes: 0
|
Post by gary2631 on Nov 17, 2021 13:36:55 GMT
Hi, I see the notice about not being able to log in which is the issue I have been having all the time now. Can you give us an idea of when this may be resolved and if there's anything I need to do on my end? (Perhaps uninstall and reinstall if necessary)? Thank you.
|
|
|
|
Post by andypandy on Nov 17, 2021 13:37:35 GMT
Hi.
Please could we have an update regarding the login issue.
|
|
|
|
Post by Karla on Nov 17, 2021 13:38:16 GMT
Day 2 and still not working being using this apple for 3 year alwats worl perfect and yes all the other apple send email leting them know ur using ther iCloud Lets keep looking for a new up while this one gets fixed i guess
|
|
|
|
Post by jeffrey on Nov 17, 2021 13:49:52 GMT
11/16/2021: we are aware of the login issue, and we are working on it. Will update this page as information becomes available Frequently Asked Questions (FAQs)This may answer some of your questions: If xFi Locator has been working fine, and you now see a message "Failed to retrieve location data from server" - Try to remove saved login and re-enter it back. Can't locate Android device?- If xFi Endpoint is installed and xFi Locator can't find device, make sure the the device is registered and the xFi endpoint shows "Device is registered" message. Also, make sure "Location" service is turned on on the target device where xFi Endpoint is installed. If the Android device can be only located occasionally, do the following on the target Android device that has xFi Endpoint installed:. - Go to Settings/App/xFi Endpoint/Permissions/Location and make sure "Allow all the time" is checked - Go to Settings/App/xFi Endpoint/Mobile data/ and check both"Allow background data usage", "Allow app while Data saver on" - Go to Settings/App/xFi Endpoint/battery and check "Allow background activity" - Go to Settings/App/xFi Endpoint/battery, select "Optimize battery usage", select "all" and make sure that "xFi" is unchecked(off). Can't locate iOS device?- Make sure Find my iPhone is enabled on the target device with the same credential you use to log in to Locator app. Make sure the target device have internet connection. Restart target device if all settings look right but still can't locate. Location of target device is inaccurate?- Without GPS turned on, location of the target device is just approximate and may be way off. You can turn on GPS on target device to get more accurate location but GPS can drain battery quickly, so that may not be an option. The app has no control over the accuracy of the device location. Without GPS, location accuracy just depends on many factors such as how many cell towers in the vicinity, location record of the WIFI router, location determination method used by cellphone carrier, etc. So, just keep in mind that location shown for target devices sometimes can be accurate and sometimes can be off. Need to locate xFi Endpoint device from any device such as iPhone, iPad or a desktop? use this web application at this URL:xfiLocator.comMy target Android device can only be located when it is on Wifi?- Go to settings/Apps/xfi and make sure "Allow background data usage" is checked. What is the FOCUS button for? If there are multiple devices on the same account, the map will automatically zoom into the focused device. |
|
|
|
Post by JG on Nov 17, 2021 13:52:07 GMT
Can't log in my icolud account yes.
Hope to recover soon
|
|
|
|
Post by MenskeH on Nov 17, 2021 13:56:22 GMT
Why are they not polite to inform us how long it will take to solve the problem. Please give us some information....
|
|
|
|
Post by Jim on Nov 17, 2021 13:58:57 GMT
When will this be fixed?  |
|
|
|
Post by Jim on Nov 17, 2021 13:59:41 GMT
PlEase fix this
|
|
|
|
Post by Terrence on Nov 17, 2021 14:05:22 GMT
Any updates when we can log in? Thanks
|
|
|
|
Post by mastershield on Nov 17, 2021 14:08:27 GMT
11/16/2021: we are aware of the login issue, and we are working on it. Will update this page as information becomes available Frequently Asked Questions (FAQs)This may answer some of your questions: If xFi Locator has been working fine, and you now see a message "Failed to retrieve location data from server" - Try to remove saved login and re-enter it back. Can't locate Android device?- If xFi Endpoint is installed and xFi Locator can't find device, make sure the the device is registered and the xFi endpoint shows "Device is registered" message. Also, make sure "Location" service is turned on on the target device where xFi Endpoint is installed. If the Android device can be only located occasionally, do the following on the target Android device that has xFi Endpoint installed:. - Go to Settings/App/xFi Endpoint/Permissions/Location and make sure "Allow all the time" is checked - Go to Settings/App/xFi Endpoint/Mobile data/ and check both"Allow background data usage", "Allow app while Data saver on" - Go to Settings/App/xFi Endpoint/battery and check "Allow background activity" - Go to Settings/App/xFi Endpoint/battery, select "Optimize battery usage", select "all" and make sure that "xFi" is unchecked(off). Can't locate iOS device?- Make sure Find my iPhone is enabled on the target device with the same credential you use to log in to Locator app. Make sure the target device have internet connection. Restart target device if all settings look right but still can't locate. Location of target device is inaccurate?- Without GPS turned on, location of the target device is just approximate and may be way off. You can turn on GPS on target device to get more accurate location but GPS can drain battery quickly, so that may not be an option. The app has no control over the accuracy of the device location. Without GPS, location accuracy just depends on many factors such as how many cell towers in the vicinity, location record of the WIFI router, location determination method used by cellphone carrier, etc. So, just keep in mind that location shown for target devices sometimes can be accurate and sometimes can be off. Need to locate xFi Endpoint device from any device such as iPhone, iPad or a desktop? use this web application at this URL:xfiLocator.comMy target Android device can only be located when it is on Wifi?- Go to settings/Apps/xfi and make sure "Allow background data usage" is checked. What is the FOCUS button for? If there are multiple devices on the same account, the map will automatically zoom into the focused device. |
|
|
|
Post by Marlene E. on Nov 17, 2021 14:11:47 GMT
Please fix this log in issue...and thx for the update
|
|
|
|
Post by abielo on Nov 17, 2021 14:19:43 GMT
11/16/2021: we are aware of the login issue, and we are working on it. Will update this page as information becomes available Frequently Asked Questions (FAQs)This may answer some of your questions: If xFi Locator has been working fine, and you now see a message "Failed to retrieve location data from server" - Try to remove saved login and re-enter it back. Can't locate Android device?- If xFi Endpoint is installed and xFi Locator can't find device, make sure the the device is registered and the xFi endpoint shows "Device is registered" message. Also, make sure "Location" service is turned on on the target device where xFi Endpoint is installed. If the Android device can be only located occasionally, do the following on the target Android device that has xFi Endpoint installed:. - Go to Settings/App/xFi Endpoint/Permissions/Location and make sure "Allow all the time" is checked - Go to Settings/App/xFi Endpoint/Mobile data/ and check both"Allow background data usage", "Allow app while Data saver on" - Go to Settings/App/xFi Endpoint/battery and check "Allow background activity" - Go to Settings/App/xFi Endpoint/battery, select "Optimize battery usage", select "all" and make sure that "xFi" is unchecked(off). Can't locate iOS device?- Make sure Find my iPhone is enabled on the target device with the same credential you use to log in to Locator app. Make sure the target device have internet connection. Restart target device if all settings look right but still can't locate. Location of target device is inaccurate?- Without GPS turned on, location of the target device is just approximate and may be way off. You can turn on GPS on target device to get more accurate location but GPS can drain battery quickly, so that may not be an option. The app has no control over the accuracy of the device location. Without GPS, location accuracy just depends on many factors such as how many cell towers in the vicinity, location record of the WIFI router, location determination method used by cellphone carrier, etc. So, just keep in mind that location shown for target devices sometimes can be accurate and sometimes can be off. Need to locate xFi Endpoint device from any device such as iPhone, iPad or a desktop? use this web application at this URL:xfiLocator.comMy target Android device can only be located when it is on Wifi?- Go to settings/Apps/xfi and make sure "Allow background data usage" is checked. What is the FOCUS button for? If there are multiple devices on the same account, the map will automatically zoom into the focused device. |
|
|
|
Post by abielo on Nov 17, 2021 14:21:47 GMT
Any update on the login issue? Thanks. Login issue going for over 24 hrs now. When can we expect a fix? This is a paid app. |
|
|
|
Post by Karla on Nov 17, 2021 14:26:18 GMT
If we go to play app store and look at the app again you can see a email lets all send a email to see if they respond maybe
|
|
|
|
Post by Le Giang on Nov 17, 2021 14:27:40 GMT
Tại sao tôi dùng lâu nay ổn, bây giờ không đăng nhập được, giúp tôi với
|
|
|
|
Post by Ian on Nov 17, 2021 14:39:29 GMT
Bởi vì một sự thay đổi đối với các quy trình máy chủ của apple đã khiến ứng dụng bị lỗi. Các nhà phát triển đã biết và sẽ đăng lại tại đây khi có bản sửa lỗi - có thể thông qua bản cập nhật ứng dụng
|
|
|
|
Post by Ian on Nov 17, 2021 14:43:57 GMT
If we go to play app store and look at the app again you can see a email lets all send a email to see if they respond maybe rdlysoftware@gmail.com |
|
