lynnn
New Member
please help i'm cannot fail to use this apps....urgent to use this....admin please helpppppp
Posts: 2
Likes: 2
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Post by lynnn on Oct 19, 2024 9:50:16 GMT
how to solve the problem fail to log in... Admin |
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Post by micole00 on Oct 19, 2024 11:15:06 GMT
So disappointed! Still not working this morning. I hope it's not down all weekend  |
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musso
New Member
Just did an update you sent out and i can no longer locate the phone, please help
Posts: 12
Likes: 7
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Post by musso on Oct 19, 2024 12:12:00 GMT
how long does it take to fix this? I have had this for years and never been down this long before
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Post by micole00 on Oct 19, 2024 15:26:47 GMT
Very important app for kids safety. Only went down this long once about 2-3 years ago.i may have to use a different one if not up by this afternoon.
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Post by micole00 on Oct 19, 2024 16:09:28 GMT
Does anyone know of a comparable reliable app?
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Post by shellymac22 on Oct 19, 2024 16:55:35 GMT
Very important app for kids safety. Only went down this long once about 2-3 years ago.i may have to use a different one if not up by this afternoon. I did search for a replacement app the last time it was down for 24 hours, but I couldn't find an alternate option that didn't require you to install something on the target device. Ughhhh If you find one, let me know! I sent 2 more emails today, but no response 😕 |
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Post by micole00 on Oct 19, 2024 17:39:59 GMT
Yes I also sent another message and same as you couldn't find a good alternative. This is the simplest most accurate app. I will look again. Hopefully they will reply with a fix soon 🙏
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Post by micole00 on Oct 19, 2024 17:50:29 GMT
Yes I also sent another message and same as you couldn't find a good alternative. This is the simplest most accurate app. I will look again. Hopefully they will reply with a fix soon 🙏
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Post by 86theheadaches on Oct 19, 2024 17:52:10 GMT
I have not been able to login for several days now, get invalid username or password. I paid for ad free version. Want my money back !
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musso
New Member
Just did an update you sent out and i can no longer locate the phone, please help
Posts: 12
Likes: 7
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Post by musso on Oct 19, 2024 18:29:27 GMT
My guess is that no one is looking into this issue this weekend ( not good service) I did email a couple times today as well. People rely on this app
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Post by shellymac22 on Oct 19, 2024 18:44:15 GMT
My guess is that no one is looking into this issue this weekend ( not good service) I did email a couple times today as well. People rely on this app I agree! It's either that or it's a major software issue 🤔 but either way, it would be nice if the developer could post any kind of update. |
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Post by steve2xsv on Oct 19, 2024 20:47:27 GMT
I loaded Life360. Your kids would only have to reply and make sure that their location settings were open. Nothing that you need to install on their phone. There's a 7-day trial right now available. Maybe Xfi will get it fixed by then or stick with this version for a small fee for your kids safety
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Post by micole00 on Oct 20, 2024 2:39:20 GMT
Thank you. I will have to try life360 again. The lack of response to the issue here is very disappointing. Never had an issue that was ignored for this long here before.. a shame as It's a great app.
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btawnia
New Member
Posts: 5
Likes: 0
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Post by btawnia on Oct 20, 2024 3:42:08 GMT
To any Administrator.. the pro version does not appear in the Google Play/Subscriptions for those of us who paid the one time payment for the lifetime pro version. Does this mean that those of us who paid for the lifetime pro version are not in possession of a valid subscription as required per the message on October 2nd, 2024 which reads "The Pro version has to be installed directly from Google Play, find it under Google Play/Payments & Subscriptions. Don't download it from the internet, and only users who have purchased it before can access to it from the above menu in Google Play" .
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Post by micole00 on Oct 20, 2024 4:02:56 GMT
Unfortunately I don't believe anyone is tending to the app at all rn..perhaps bc it's the weekend? I've been using this app since 2018 with only 1 time of having it unusable for about 24 hours. All seems strange
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btawnia
New Member
Posts: 5
Likes: 0
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Post by btawnia on Oct 20, 2024 4:13:13 GMT
After reviewing the forum url using the WaybackMachine, it appears the Admin post at the top of page1 is a recent post since the last update. It reads,
"The app is currently having issue with ios login. It shows "invalid username/password" and doesn't allow login. Working on a solution, will update asap"
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Post by micole00 on Oct 20, 2024 4:27:52 GMT
Yes that was posted a little before 10pm ET yesterday. Strange that no updates since then
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Post by gregowahoo on Oct 20, 2024 4:28:33 GMT
I'm guessing Apple changed something on their end. We might be screwed 😭.
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Post by lauren10603 on Oct 20, 2024 11:31:20 GMT
I've also been searching all weekend for an alternate. No luck!
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Post by nicole00 on Oct 20, 2024 12:31:34 GMT
I have a bad feeling youre right...we might be screwed |
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Post by sergio79 on Oct 20, 2024 12:39:22 GMT
Siento decir que tiene muy mala pinta... esperemos que no sea así.
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Post by notdrstrange on Oct 20, 2024 13:13:47 GMT
I have an alternative called Find My Device and that one is also not working. So it's something Apple did on their end. Tightened security probably with the Find My Phone app.
It's not just XFi
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Post by aranzolu on Oct 20, 2024 13:40:24 GMT
"Find my iphone" is working properly on iCloud without any special new procedure. Just UI and password. I do not think this time it is an Apple problem
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Post by shellymac22 on Oct 20, 2024 14:40:41 GMT
"Find my iphone" is working properly on iCloud without any special new procedure. Just UI and password. I do not think this time it is an Apple problem I agree. It seems like they took the weekend off on this? The ADMIN hasn't been online since Friday night 😕 just terrible if thats the case. They posted the problem at the top of the forum page above the FAQs, that's it. Ughhhh |
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Post by notdrstrange on Oct 20, 2024 15:49:35 GMT
"Find my iphone" is working properly on iCloud without any special new procedure. Just UI and password. I do not think this time it is an Apple problem It's not an Apple "problem" in that icloud is broken. It's not, but Apple could have changed their security protocols for icloud that disabled access to 3rd party apps. It's no coincidence that XFi and another of my 3rd party tracking apps is having the same login issue? Apple changed something. |
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Post by shellymac22 on Oct 20, 2024 16:06:22 GMT
That's interesting about your "other" 3rd party tracking app not working 🤔 are you able to look at the iPhone settings to view last update? I see October 3rd as the last rapid security update? According to Apple's release notes.
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Post by ianmacdon on Oct 20, 2024 16:49:59 GMT
Very important app for kids safety. Only went down this long once about 2-3 years ago.i may have to use a different one if not up by this afternoon. |
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Post by ianmacdon on Oct 20, 2024 16:50:20 GMT
If you find a good replacement, please let us kno w.
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Post by ianmacdon on Oct 20, 2024 16:50:52 GMT
Very important app for kids safety. Only went down this long once about 2-3 years ago.i may have to use a different one if not up by this afternoon. let us know if yiu find a suitable replacement. |
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Post by notdrstrange on Oct 20, 2024 18:15:05 GMT
That's interesting about your "other" 3rd party tracking app not working 🤔 are you able to look at the iPhone settings to view last update? I see October 3rd as the last rapid security update? According to Apple's release notes. The only Apple device I use is my iPad but I haven't used it lately to see if there's an update. But they don't necessarily need to update devices to change backend protocols for iCloud. |
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