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Post by Yafet on Jul 8, 2021 22:11:21 GMT
Greeting Board & xFi users, I have a major issues today, my main Finder device is crashed today. I ran the app, then it closed it. Ihad a few devices target in there that I forgot the password. I can't delete the app and reinstalling it cuz I will wipe out everything. I try downloaded another app, ran it and it said geofence failed. So was it external tower problems? Not the fone or the xFi app right. Please help........ :-( |
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Post by CHARLES D on Jul 18, 2021 20:53:51 GMT
Hi.what if my phone got stolen and it's icloud password has already been changed!!icant log in anymore or any way i can retrive my password??
Is there other way thay i can locate this??thank you
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Post by Reza.a ryan on Aug 15, 2021 12:42:37 GMT
Question.... So I downloaded this app on my phone. But if I lose the phone how can I find it? App not available on ipad..... |
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Post by dev4life on Aug 20, 2021 19:23:20 GMT
My daughter just got a new iPhone 12 but it's not coming up on the xfi locator app on Android. It does come up on other iPhone "Find My" apps. I restarted the Android phone. And I restarted the iPhone 12. Am I missing something?
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Post by Anas on Sept 12, 2021 19:03:57 GMT
Uertdtfyctxlogyf. Yfts5d to ugug tx5
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Post by Mubarik on Sept 15, 2021 11:42:23 GMT
When you have multiple devices on one account there needs to be a way to set a default device. Currently the default is all devices. You can select one device but if you turn your phone and the display changes it goes back to all devices so you have to select just one again. We'll try to come up with a friendly way for you to select a focus device and remember that until you change or clear it. |
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Post by Seanbisme on Sept 24, 2021 1:17:09 GMT
Hi. I have used this app for a long time and love it. However for the last few days I have been unable to locate my ios devices through this app. I don't receive any messages (like unable to locate, etc.) , the map just stays at the default position and when I move around manually I see MY current location but zero of my ios devices. There have been no changes on my device or to my apple ID. Was there a recent update that requires me to make some kind of change?
Thank you.
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Post by Hrbrt on Sept 25, 2021 12:22:43 GMT
I cant log in...
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Post by nunok on Sept 30, 2021 18:02:53 GMT
Question.... So I downloaded this app on my phone. But if I lose the phone how can I find it? App not available on ipad..... We will release an app to Apple App Store. For the time being, you need another Android to find another. |
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Post by Hanna on Oct 4, 2021 11:53:04 GMT
Hi. I have used this app for a long time and love it. However for the last few days I have been unable to locate my ios devices through this app. I don't receive any messages (like unable to locate, etc.) , the map just stays at the default position and when I move around manually I see MY current location but zero of my ios devices. There have been no changes on my device or to my apple ID. Was there a recent update that requires me to make some kind of change? Thank you. I am have a same problems that you facing now. Just a few days ago, I check the app is working normally but now it's not work anymore, no change anything on my Iphone device, I tried to removed saved login, cleared data and cache of the app on my phone and relogin but it doesn't work, included updated the app and reinstall this app. So sad, anyone have solution with this? |
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Post by Kevin Walter on Oct 6, 2021 18:11:31 GMT
Quick question: when i am trying to locate a device (iPhone 4) it will give me a location a few miles away from where the phone actually is. It will stay on this location for a few refreshes, then will suddenly move to a different location, stay for a few refresh cycles, then suddenly move to the location where the phone actually is. Sometimes the false location is an actual house, sometimes the middle of the desert...Not a complaint, because I love this app, just wondering if this is normal behavior for the app, or if it is server related. Thanks for an awesome product! Answer:
Thanks for writing us.
That is the expected behavior. To further explain why it behaves so, this is how the app works:
- When the app just comes up, it just displays whatever location it can get. This usually is an old, stale location, a location of the device sometime it the past. It then waits for the device to send a new fresh location.
When a new fresh location received, the dot is gradually animated to move from old stale location to new location of the map. Its color also changes from grey to green to indicate location is fresh.
Hope this helps. |
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Post by Marc on Oct 14, 2021 20:01:20 GMT
The list of devices has 11 items on it. The ios account owns only 3. How to get rid of these other ones?
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kelly75
New Member
Posts: 5
Likes: 1
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Post by kelly75 on Oct 19, 2021 1:43:11 GMT
Hi. I have used this app for a long time and love it. However for the last few days I have been unable to locate my ios devices through this app. I don't receive any messages (like unable to locate, etc.) , the map just stays at the default position and when I move around manually I see MY current location but zero of my ios devices. There have been no changes on my device or to my apple ID. Was there a recent update that requires me to make some kind of change? Thank you. I am have a same problems that you facing now. Just a few days ago, I check the app is working normally but now it's not work anymore, no change anything on my Iphone device, I tried to removed saved login, cleared data and cache of the app on my phone and relogin but it doesn't work, included updated the app and reinstall this app. So sad, anyone have solution with this? Hello, Did anyone find the answer to this question? Mine has not worked for about 2 weeks? Any possible solutions? |
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sportru628@yahoo.com
Guest
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Post by sportru628@yahoo.com on Oct 19, 2021 1:47:25 GMT
Hello,
I just purchased a new phone, but my stored phones and passwords didn't move over. Is there a way on the old device to grab the password?
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kelly75
New Member
Posts: 5
Likes: 1
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Post by kelly75 on Oct 19, 2021 1:52:23 GMT
Hi. I have used this app for a long time and love it. However for the last few days I have been unable to locate my ios devices through this app. I don't receive any messages (like unable to locate, etc.) , the map just stays at the default position and when I move around manually I see MY current location but zero of my ios devices. There have been no changes on my device or to my apple ID. Was there a recent update that requires me to make some kind of change? Thank you. Hello, Did you find a solution to this issue? |
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Post by Ron Jones on Oct 20, 2021 14:26:15 GMT
How do you activate the Pro Version
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Post by IVAN on Oct 21, 2021 5:00:28 GMT
Seguimiento
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Post by Hanna on Oct 22, 2021 5:55:50 GMT
Hi. I have used this app for a long time and love it. However for the last few days I have been unable to locate my ios devices through this app. I don't receive any messages (like unable to locate, etc.) , the map just stays at the default position and when I move around manually I see MY current location but zero of my ios devices. There have been no changes on my device or to my apple ID. Was there a recent update that requires me to make some kind of change? Thank you. Hello, Did you find a solution to this issue? The problems still happening, although I already updated the app on my Android phone after the product owner export the new version of this app. No idead with this. |
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Post by Hanna on Oct 22, 2021 9:49:31 GMT
This app worked fine until the most recent update has export. If nothing is broken, please don't do anything, please.
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Post by Jacqui on Oct 23, 2021 9:42:55 GMT
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Post by Zhy on Nov 2, 2021 8:04:09 GMT
I new user, where i get the PIN. Cause i dont have Member
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Post by Support on Nov 5, 2021 2:22:38 GMT
If you can locate iPhone recently, check the target iPhone's settings. A recent IOS update may require you to go into iCloud settings and accept new Terms and Conditions.
If you've been able to log and now can't, try to remove saved login and reenter.
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Post by Adan on Nov 5, 2021 23:17:07 GMT
Frequently Asked Questions (FAQs)This may answer some of your questions: If xFi Locator has been working fine, and you now see a message "Failed to retrieve location data from server" - Try to remove saved login and re-enter it back. Can't locate Android device?- If xFi Endpoint is installed and xFi Locator can't find device, make sure the the device is registered and the xFi endpoint shows "Device is registered" message. Also, make sure "Location" service is turned on on the target device where xFi Endpoint is installed. If the Android device can be only located occasionally, do the following on the target Android device that has xFi Endpoint installed:. - Go to Settings/App/xFi Endpoint/Permissions/Location and make sure "Allow all the time" is checked - Go to Settings/App/xFi Endpoint/Mobile data/ and check both"Allow background data usage", "Allow app while Data saver on" - Go to Settings/App/xFi Endpoint/battery and check "Allow background activity" - Go to Settings/App/xFi Endpoint/battery, select "Optimize battery usage", select "all" and make sure that "xFi" is unchecked(off). Can't locate iOS device?- Make sure Find my iPhone is enabled on the target device with the same credential you use to log in to Locator app. Make sure the target device have internet connection. Restart target device if all settings look right but still can't locate. Location of target device is inaccurate?- Without GPS turned on, location of the target device is just approximate and may be way off. You can turn on GPS on target device to get more accurate location but GPS can drain battery quickly, so that may not be an option. The app has no control over the accuracy of the device location. Without GPS, location accuracy just depends on many factors such as how many cell towers in the vicinity, location record of the WIFI router, location determination method used by cellphone carrier, etc. So, just keep in mind that location shown for target devices sometimes can be accurate and sometimes can be off. Need to locate xFi Endpoint device from any device such as iPhone, iPad or a desktop? use this web application at this URL:xfiLocator.comMy target Android device can only be located when it is on Wifi?- Go to settings/Apps/xfi and make sure "Allow background data usage" is checked. What is the FOCUS button for? If there are multiple devices on the same account, the map will automatically zoom into the focused device. |
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Post by Adan on Nov 5, 2021 23:18:40 GMT
I bought the app so I don't have anymore add and it still having add please help
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Post by Admin on Nov 6, 2021 3:40:59 GMT
I bought the app so I don't have anymore add and it still having add please help The latest update 1.9.3.0 should fix the issue. |
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renzo
New Member
Posts: 2
Likes: 0
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Post by renzo on Nov 8, 2021 8:13:46 GMT
If you can locate iPhone recently, check the target iPhone's settings. A recent IOS update may require you to go into iCloud settings and accept new Terms and Conditions. If you've been able to log and now can't, try to remove saved login and reenter. |
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renzo
New Member
Posts: 2
Likes: 0
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Post by renzo on Nov 8, 2021 8:14:35 GMT
If you can locate iPhone recently, check the target iPhone's settings. A recent IOS update may require you to go into iCloud settings and accept new Terms and Conditions. If you've been able to log and now can't, try to remove saved login and reenter. |
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Post by Julian on Nov 9, 2021 2:55:58 GMT
There was an update on the iPhone. After going into iphone's icloud settings and agreed to to the terms and condition, app starts to work again. Thank you.
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Post by Ankit chahar on Nov 10, 2021 5:45:23 GMT
Frequently Asked Questions (FAQs)This may answer some of your questions: If xFi Locator has been working fine, and you now see a message "Failed to retrieve location data from server" - Try to remove saved login and re-enter it back. Can't locate Android device?- If xFi Endpoint is installed and xFi Locator can't find device, make sure the the device is registered and the xFi endpoint shows "Device is registered" message. Also, make sure "Location" service is turned on on the target device where xFi Endpoint is installed. If the Android device can be only located occasionally, do the following on the target Android device that has xFi Endpoint installed:. - Go to Settings/App/xFi Endpoint/Permissions/Location and make sure "Allow all the time" is checked - Go to Settings/App/xFi Endpoint/Mobile data/ and check both"Allow background data usage", "Allow app while Data saver on" - Go to Settings/App/xFi Endpoint/battery and check "Allow background activity" - Go to Settings/App/xFi Endpoint/battery, select "Optimize battery usage", select "all" and make sure that "xFi" is unchecked(off). Can't locate iOS device?- Make sure Find my iPhone is enabled on the target device with the same credential you use to log in to Locator app. Make sure the target device have internet connection. Restart target device if all settings look right but still can't locate. Location of target device is inaccurate?- Without GPS turned on, location of the target device is just approximate and may be way off. You can turn on GPS on target device to get more accurate location but GPS can drain battery quickly, so that may not be an option. The app has no control over the accuracy of the device location. Without GPS, location accuracy just depends on many factors such as how many cell towers in the vicinity, location record of the WIFI router, location determination method used by cellphone carrier, etc. So, just keep in mind that location shown for target devices sometimes can be accurate and sometimes can be off. Need to locate xFi Endpoint device from any device such as iPhone, iPad or a desktop? use this web application at this URL:xfiLocator.comMy target Android device can only be located when it is on Wifi?- Go to settings/Apps/xfi and make sure "Allow background data usage" is checked. What is the FOCUS button for? If there are multiple devices on the same account, the map will automatically zoom into the focused device. |
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Post by Hedi on Nov 10, 2021 22:45:35 GMT
Frequently Asked Questions (FAQs)This may answer some of your questions: If xFi Locator has been working fine, and you now see a message "Failed to retrieve location data from server" - Try to remove saved login and re-enter it back. Can't locate Android device?- If xFi Endpoint is installed and xFi Locator can't find device, make sure the the device is registered and the xFi endpoint shows "Device is registered" message. Also, make sure "Location" service is turned on on the target device where xFi Endpoint is installed. If the Android device can be only located occasionally, do the following on the target Android device that has xFi Endpoint installed:. - Go to Settings/App/xFi Endpoint/Permissions/Location and make sure "Allow all the time" is checked - Go to Settings/App/xFi Endpoint/Mobile data/ and check both"Allow background data usage", "Allow app while Data saver on" - Go to Settings/App/xFi Endpoint/battery and check "Allow background activity" - Go to Settings/App/xFi Endpoint/battery, select "Optimize battery usage", select "all" and make sure that "xFi" is unchecked(off). Can't locate iOS device?- Make sure Find my iPhone is enabled on the target device with the same credential you use to log in to Locator app. Make sure the target device have internet connection. Restart target device if all settings look right but still can't locate. Location of target device is inaccurate?- Without GPS turned on, location of the target device is just approximate and may be way off. You can turn on GPS on target device to get more accurate location but GPS can drain battery quickly, so that may not be an option. The app has no control over the accuracy of the device location. Without GPS, location accuracy just depends on many factors such as how many cell towers in the vicinity, location record of the WIFI router, location determination method used by cellphone carrier, etc. So, just keep in mind that location shown for target devices sometimes can be accurate and sometimes can be off. Need to locate xFi Endpoint device from any device such as iPhone, iPad or a desktop? use this web application at this URL:xfiLocator.comMy target Android device can only be located when it is on Wifi?- Go to settings/Apps/xfi and make sure "Allow background data usage" is checked. What is the FOCUS button for? If there are multiple devices on the same account, the map will automatically zoom into the focused device. |
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