mark096
New Member
Posts: 8 Likes: 0 
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Post by mark096 on Jun 22, 2019 23:11:47 GMT
My app has always worked with very few flaws. Today it says unable to login. The login credentials are still the same. |
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mark096
New Member
Posts: 8 Likes: 0
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Post by mark096 on Jun 22, 2019 23:15:56 GMT
My app has always worked with very few flaws. Today it says unable to login. The login credentials are still the same. Thus has happened to me on occasion, and it was always solved by one of two things: 1. make sure you have the latest version of the app installed; 2. reboot the phone. hope this helps. |
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pacocastrordz@msn.com
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Post by pacocastrordz@msn.com on Jul 26, 2019 19:56:02 GMT
I can not sign on your page, it tells me that the pin is wrong, even though from the app I asked for the pin to be forwarded to my mail, and once it arrived, I have captured it and it continues without letting me in. I am about to change my cellular device, and I want to know how I can export the xflocator accounts that I have registered in the one I now use, to pass them completely to my new equipment. Thanks |
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Post by Mike on Aug 6, 2019 15:46:02 GMT
Within the past couple days, my app has started giving the error "Unable to log on" for both of my saved profiles. I have restarted device, uninstalled and reinstalled xfi Locator, and re-entered correct profile information. Still unable to locate devices. I am able to go to the web version on my laptop and login with both profiles successfully.
Is there a known issue? Is there any other steps that I can take to resolve?
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Post by Ian on Sept 27, 2019 12:47:11 GMT
For some reason, the maps are slow to load, anyone having a similar issue ?
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Post by Loup on Sept 27, 2019 15:32:09 GMT
For some reason, the maps are slow to load, anyone having a similar issue ? Im not getting any maps at all on XFi Locator Pro..cannot find this version of the app anymore just the free version. Is it gone? |
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Post by EllPaxy on Oct 9, 2019 6:14:42 GMT
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Post by Bill on Oct 9, 2019 6:39:18 GMT
I had problem with xfi Locator Pro so I uninstalled and installed it again. However, after reinstall, I am not able to find the pro on Android play store. Can someone please let me know where I can install the pro version so that I can get rid of the ads. Thanks.
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Post by Will on Nov 13, 2019 22:35:24 GMT
There is no map, just squares and the moving object. Restarted it the phone and app. Still nothing.
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Post by Dave on Nov 14, 2019 1:15:32 GMT
No Map or satellite info loading
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Post by Admin on Nov 16, 2019 16:21:25 GMT
As of now, the map issue has been fixed.
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Post by Nick on Nov 19, 2019 23:09:08 GMT
My app does not work for android device locator, iphone works fine, I have kids who have iphone and android, what can I do to make sure I can have the same privilege with both devices... and for androids I do have the endpoint intalled, I even reinstalled but as of now it is not working iphone locator works fine.
Please guide
Thanks
Nick
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Post by DMann on Nov 22, 2019 11:59:37 GMT
Is there a way to put an "alert" system where, you get a text when someone you're tracking enters a specified area, within a certain distance of a selected location? For example, I would receive a text when my daughter gets within 1 mile of our home.
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Post by TB on Dec 17, 2019 3:00:48 GMT
I will double check for "GPS location" setting on and "allow background apps" to see if changes were made on target phone. Updates on target phone are taking more than 4 hours sometimes. Is there any other details I can control to speed retreaval of real time location?
Answer from admin: Please follow the checklist on FAQ on page 1 of this forum
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Still waiting for response
Guest
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Post by Still waiting for response on Dec 21, 2019 6:01:06 GMT
I will double check for "GPS location" setting on and "allow background apps" to see if changes were made on target phone. Updates on target phone are taking more than 4 hours sometimes. Is there any other details I can control to speed retreaval of real time location? |
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Post by JiJi on Jan 13, 2020 14:25:40 GMT
Hi,
I'm using XFI with several target phones. All of them are Android (Samsung). With one of them app works perfectly. Position is always found in a few seconds.
With another one is a complete disaster. This is what I noticed:
- App finds the target phone just seldom
- The problems began with the last phone system update (in Nov 19)
- App works properly only when the device is connected to WIFI. I tried to install an app to keep GPS always active. It didn't help.
- I tried to register the phone with a different mail address. It worked for a couple of days then problems started again
- App takes minutes to locate the target phone. If the phone is moving the time increase
- When the app doesn't work:
---- I let it run till I get the message "failed to retrieve location". Then I run it again from scratch and sometimes it works (sometimes)
---- I call the phone, then the app retrieve the position (sometimes)
Any Idea??
Answer from admin: Please follow the checklist on FAQ on page 1 of this forum
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missy
New Member
Posts: 9 Likes: 0 
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Post by missy on Jan 20, 2020 3:28:23 GMT
Administration
Is there a XFI website where I can log into to locate the same devices I have on my app? I have IOS and Android d vices. The app works good but I am unable to download on my IPhone. Is there an app that is compatible with IOS devices from Apple?
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Post by JiJi on Jan 24, 2020 11:10:37 GMT
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Post by sniperdiper2 on Feb 6, 2020 13:00:11 GMT
Hello,
I use Xfi Locator to track the iPhone from my son.
When I try to logon on icloud.com with his apple ID and enter a wrong password an email is sent to his address telling him someone tried to login.
Will the same happen on Xfi Locator ? So when he changes the password and the app tries to login that an email is sent to inform him ?
thank you
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Post by Ron Jones on Feb 10, 2020 20:23:30 GMT
Link to pro version
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dunhill
New Member
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Post by dunhill on Apr 24, 2020 20:31:11 GMT
The Pro version of the app has suddenly started to crash on my Android 9 phone. I have the latest app version installed and prior to April 23rd, it functioned properly. I've tried everything to troubleshoot the problem to no avail. Any thoughts on this issue?
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Post by Bsar on Apr 25, 2020 21:47:08 GMT
The app has stopped working in the last couple of days on android 9. It won't log in using both the the saved and freshly entered logon details for the 2 ios phones i am tracking and says ive entered the incorrect password. I know the passwords are correct so not sure what's going on here?
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dunhill
New Member
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Post by dunhill on Apr 26, 2020 2:31:28 GMT
FWIW, I had to uninstall the app then reinstall it and perform a clear cache and clear data routine. I then logged in and it has been working like normal since.
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Post by Bsar on Apr 26, 2020 4:56:59 GMT
FWIW, I had to uninstall the app then reinstall it and perform a clear cache and clear data routine. I then logged in and it has been working like normal since. That doesn't solve the problem unfortunately. |
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Post by grady1954 on Apr 26, 2020 22:44:17 GMT
Not sure what's happened over the last few days, but all of a sudden I can't get xFI Locator Pro to work. Whenever I try to start the app, it keeps saying the app has stopped working, with an option to re-start. This is followed by another notice, asking if I want to close the app. Whatever I do, I can't get it to work. Uninstalled the Pro version. It works with the Lite version. But now I can't reinstall the Pro version as it's not available in Google Play Store. Any help appreciated.
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Post by grady1954 on Apr 26, 2020 22:45:21 GMT
Not sure what's happened over the last few days, but all of a sudden I can't get xFi Locator Pro to work. Whenever I try to start the app, it keeps saying the app has stopped working, with an option to re-start. This is followed by another notice, asking if I want to close the app. Whatever I do, I can't get it to work. So I uninstalled the Pro version. It works with the Lite version. But now I can't reinstall the Pro version as it's not available in Google Play Store. Any help appreciated.
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dunhill
New Member
Posts: 7
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Post by dunhill on Apr 27, 2020 1:32:39 GMT
Not sure what's happened over the last few days, but all of a sudden I can't get xFi Locator Pro to work. Whenever I try to start the app, it keeps saying the app has stopped working, with an option to re-start. This is followed by another notice, asking if I want to close the app. Whatever I do, I can't get it to work. So I uninstalled the Pro version. It works with the Lite version. But now I can't reinstall the Pro version as it's not available in Google Play Store. Any help appreciated. I was able to reinstall it from the Library tab in the Google Play Store. I was experiencing the exact same problems as you. I reinstalled the app and did a clear data and clear cache reset and then logged back in and it has been working again for me. |
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Post by grady1954 on Apr 27, 2020 19:14:01 GMT
Not sure what's happened over the last few days, but all of a sudden I can't get xFi Locator Pro to work. Whenever I try to start the app, it keeps saying the app has stopped working, with an option to re-start. This is followed by another notice, asking if I want to close the app. Whatever I do, I can't get it to work. So I uninstalled the Pro version. It works with the Lite version. But now I can't reinstall the Pro version as it's not available in Google Play Store. Any help appreciated. I was able to reinstall it from the Library tab in the Google Play Store. I was experiencing the exact same problems as you. I reinstalled the app and did a clear data and clear cache reset and then logged back in and it has been working again for me. |
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Post by Eloy on May 20, 2020 20:20:06 GMT
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Post by Brad on Jun 3, 2020 5:16:10 GMT
xfi is giving me the message - unable to log in??? Mine was as well about 10 hours ago or so but seems to be working now |
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